Interlibrary-Loan Request Delays Repaired

We are happy to announce that all issues causing delays (as described below) have been repaired.


Due to technical difficulties, interlibrary-loan requests are delayed in processing.  We are waiting for technicians to troubleshoot and resolve the issue.  We apologize for any inconvenience.

Graduate students and staff and faculty members with a 50 percent or greater appointment are eligible to use the college’s interlibrary-loan service. For details, answers to FAQ or to register for an interlibrary-loan account, go to

Where do I locate the readings and books for my courses?

Many of you are probably wondering where to find your textbooks and course reading materials.

image of college textbook stack

The first place to check for your textbooks is the college bookstore at They have information on how to find your books, how to order online and their contact information listed there. If you have any questions or need help ordering your books, contact the bookstore directly.

You are welcome to check the library e-book catalog to see if we have any of your textbooks in our online library but it is rare that we have textbooks available. You can search the e-book catalog by clicking on Books on the library homepage at If you do a search and your book is not listed, unfortunately, the online library does not have that book.

You may also have readings located in your course. Often the instructor will list how to access the reading or might include a link to the reading.

When all else fails or you still are not sure what to do, it is always best to check with your instructor.


Limited Ask-a-Librarian Coverage June 11-13

Due to a SUNY-wide event, Ask-a-Librarian coverage will be limited between Wed, June 11 and Fri, June 13, 2014.

Wed, June 11 – 9am-7pm

  • Email, Online Form and Phone Service open. Leave a message and we will get back to you ASAP.
  • No Chat

Thurs, June 12 – Closed

  • We will respond to all voicemails, emails and online form submissions on Friday

Fri, June 13 – 9am-5pm

  • Email, Online Form and Phone Service open. Leave a message and we will get back to you ASAP.
  • No Chat

Proquest Downtime June 14, 10PM-6AM

An announcement from Proquest:

On June 14, 2014 ProQuest will make improvements to its internal systems to accommodate a growing number of users and to reduce the need for future downtime. This will take place on Saturday, June 14 at 10:00 PM EDT and lasting for eight (8) hours.

You will not have access to Proquest databases or RefWorks during that 8 hour time period.

We apologize for any inconvenience.

Library Summer Hours Start June 1, 2014

Please be aware that ESC Library and Technology Help Desk will be moving to a summer hours schedule beginning Monday, June 1, 2014. They will be in effect through Monday, September 1, 2014. The new hours of operation are:

Sunday 1 – 7 p.m.
Monday-Thursday 9 a.m. – 7 p.m.
Friday 9 a.m. – 5 p.m.
Saturday: Closed

If the Ask a Librarian service is closed, please use the question form or voicemail to submit your question, and we will answer it first thing when we get back.

Library Hours for Memorial Day Weekend

The college, including the Library, TechInfo Help Desk and Student Information Center will be closed May 24 – 26 in observance of Memorial Day.  We will re-open for normal business hours on Tuesday, May 27 at 9am.

Please leave a message via voicemail, online form or email to ask your library related questions and we will get back to you as soon as we can on Tuesday.

  • Ask A Librarian – 1-518-581-2222
  • Ask A Librarian – 1-800-847-3000 ext. 2222
  • Ask A Librarian –

EBSCOHost Maintenance on Friday May 30

An announcement from EBSCOHost:

On Friday, May 30, 2014, your EBSCOdatabases and services may be intermittently unavailable while we perform network upgrades. The service window is scheduled to begin at 9:00 PM EDT (-04:00 GMT). You may experience intermittent access to EBSCOhost products and services for the duration of the service window, which is scheduled to end at 11:00 PM EDT (-4:00 GMT).

Problems with Library Links – We are working on it!

Library link issues have been brought to our attention and we are working with technicians on fixing the issues.  We apologize for any inconvenience.  If the steps below do not work for you, contact the library with details on what item(s) you are trying to access.

If you are having problems accessing a permanent URL, or permalink, to a library resource OR if you are clicking the LinkSource link to search for full-text in library collections from a library database and getting a login error, that is due to this issue.  If this is the case, here are some options to help you get access to the item you need.

Here are options to help you access these items while we continue to work on repairing the issue: 

If you have a permalink and cannot access it:

  1. Look at the link in your browser window.  It should start with the following:
  2. If you do not see this at the start of your link, you can copy it and paste it to the start of your link and try that OR you can search in library collections for your resource as directed below.

If the item you need is an article, please do the following to locate it: 

  1. Start at the library home page:
  2. Click on “Journal Finder.”
  3. Type in the title of the journal (not the article title) you want (e.g., “Journal of Business Administration”) and click “Search” (note if you have any pop-up blocker software running you may need to disable it to use these features).
  4. If that title is available in full-text format, the results will list the journal, years of available full-text coverage and the hyperlinked name of the database(s) containing articles from that journal.
  5. Click on the name of the database from the results list that contains the year(s) you want.
  6. Then browse the journal by year/volume/issue or search within the publication by author, article title or topic.

If you are looking for an e-book: 

  1. Start at the library home page:
  2. Click on “Books”
  3. Search the entire E-Book Catalog or choose a specific e-book collection within the catalog to search
  4. Search for books by title, author or keywords (e.g., “foster children”)

If you are using LinkSource in a database to search the library for full-text of an article and can’t find it, you can locate it by noting the citation information for the article (the title, the journal it is in, the author, date, volume, etc.).  Take note of the database it says it is available in.  You can then locate the item by doing the following:

  1. Start at the library home page:
  2. Click on “Article Databases”
  3. Scroll through the alphabetical list to find the database you were told the article is available in
  4. Select the database and search for the article there

To find a video when the permalink does not work, do the following:

  1. Make note of the database it says it is in and the title of the video
  2. Go to the library’s home
  3. Click on “Multimedia”
  4. Select the “Video,” tab to view links to collections of each type of resource.
  5. Select the resource your video is located in and search for it directly there.


New library database: Lexis Nexis Academic to replace Mergent Online and Westlaw Next

LexisNexis logo Starting today, you can access LexisNexis Academic through the Empire State College Online Library! LexisNexis Academic is a database of business, legal, and news resources. For business, it has company, industry, country, and executive profiles as well as company financials. For law, it has case law, statutes, and law review articles. It also is an excellent source for newspapers and news magazines.

To access LexisNexis Academic, go to the Online Library ( and click Article Databases, then scroll down the alphabetical list and click it to log in with your college login and password. You will find plenty of video tutorials on how to use LexisNexis Academic at the How To (

Because of its impressive breadth and depth of business and legal content, LexisNexis Academic will be replacing two of the library’s other databases: Mergent Online (business) and Westlaw Next (law). LexisNexis’s ease of use, and the ability to link directly to items of content inside the database make it a great choice for our library.

How to Cite Your Sources in APA & MLA

If you have been working on papers, essays or other assignments, you have likely been asked to cite your sources. Depending on the subject area that you are working in and your instructor’s preference, there are a few citation styles that you could be asked to use for this. Luckily, the Empire State College Library is here to help.

Once you know what style your instructor requires for your assignment, you should visit the library homepage at On the library homepage, you will see the link for “Cite Your Sources.” Click on that. Choose the tab for your citation style from APA, MLA, CSE or Chicago/Turabian.

Under your citation style tab, you will see citation style guides listed as Hacker and OWL. These are 2 very helpful sources that will help get you through citing your sources. If you have any questions, you can always contact the library. We are here to help. We can’t check your work but we can help you figure out how to format your citation for a particular source or help you find the citation information if you forgot to write it all down when you first found your resource.

Since APA and MLA are the more commonly used ones, I am going to review the features of those Hacker & OWL pages below. If you aren’t sure which citation style to use, ask your instructor. Many of them prefer one style over another.


image of menu from Hacker's APA citation guide


With Hacker‘s APA Citation Style Guide you will see a purple menu on the left side of the screen. To view how to do your in-text citations, click on APA in-text citations. If you need to know how to do your list of references, click on APA list of references and there will be a list of many possible types of references and how you need to cite them. If you would like to see a sample research paper using APA style, click on the link for Sample research paper: APA style.



image of menu from APA style guide by the OWL



The OWL‘s APA citation style guide also has a menu on the left side of the screen. Their menu is much more detailed. The menu includes general format information which has a sample title page. It also includes In-Text citation information. Below that, you will see a link for Footnotes and Endnotes. Then there are 7 links to help you with your Reference List. They start with Basic Rules and then are broken down by resource type. If you are using items from the online library, you probably want to start with Reference List: Electronic Sources. If you would like to see a sample paper, scroll down a bit on the menu until you see Sample APA Paper. That link will show you a sample paper.







image of menu from Hacker's MLA citation guide


With Hacker‘s Citation Style Guide for MLA, you will see a blue menu on the left side of the page. For help with your in-text citations, click on that in the menu. For MLA works cited information, click on the MLA list of works cited link on the menu and there will be a list of many possible types of references and how you need to cite them. If you would like to see a sample paper, click on Sample research paper: MLA style.




image of the OWL's menu for MLA citations


The OWL‘s MLA citation style guide has general information on how to format your paper on the first page. Next on the menu which is on the left side of the page, you will see MLA In-Text Citations: The Basics. This will help you with how to format your in-text citations. After that, the menu includes how to format Quotations as well as Endnotes and Footnotes. For your works cited page, you will see 5 different items listed in the menu based on the type of resource you are using. If you are using an item from the online library, you most likely want to start with MLA Words Cited: Electronic Resources. If you would like to view a sample paper or works cited page, scroll down until you see MLA Sample Paper or MLA Sample Works Cited on the menu.






We have many other resources to help you with your citations on our Cite Your Sources page which you can find here: