New Library Homepage Coming!

The librarians have been working with the college’s Web Presence Committee to design a new homepage for the Online Library that aims to be much more intuitive, user-friendly and mobile-friendly. In addition to a new look and feel, visitors to the site will find audience-specific tabs that link to frequently-used resources.

You will also find that the librarians have added OneSearch, EBSCO’s Discovery Service, which will allow you to search nearly all of the library’s sources simultaneously, as well as a library-specific site index to help you find particular pages of interest with ease.

To preview the new site, click the ‘new Online Library homepage‘ link located just below the Online Library header on the existing library homepage, or visit the demo page directly at We invite you to share your thoughts about changes to the library website as we gather feedback during the preview phase from July 2nd to July 24th. Feel free to send any comments, criticisms or suggestions to

Ask-A-Librarian Closing at 5pm Today, July 2, 2014

The Ask-A-Librarian Service needs to close early today, July 2, 2014.  There will not be a librarian available to answer your questions after 5pm.  Please leave a message on our voicemail, via online form or email and we will get back to you tomorrow, July 3, 2014 when we open at 9am.

We apologize for any inconvenience.

  • Phone – 1-518-581-2222
  • Phone – 1-800-847-3000 ext. 2222
  • Online form –

Interlibrary-Loan Request Delays Repaired

We are happy to announce that all issues causing delays (as described below) have been repaired.


Due to technical difficulties, interlibrary-loan requests are delayed in processing.  We are waiting for technicians to troubleshoot and resolve the issue.  We apologize for any inconvenience.

Graduate students and staff and faculty members with a 50 percent or greater appointment are eligible to use the college’s interlibrary-loan service. For details, answers to FAQ or to register for an interlibrary-loan account, go to

Where do I locate the readings and books for my courses?

Many of you are probably wondering where to find your textbooks and course reading materials.

image of college textbook stack

The first place to check for your textbooks is the college bookstore at They have information on how to find your books, how to order online and their contact information listed there. If you have any questions or need help ordering your books, contact the bookstore directly.

You are welcome to check the library e-book catalog to see if we have any of your textbooks in our online library but it is rare that we have textbooks available. You can search the e-book catalog by clicking on Books on the library homepage at If you do a search and your book is not listed, unfortunately, the online library does not have that book.

You may also have readings located in your course. Often the instructor will list how to access the reading or might include a link to the reading.

When all else fails or you still are not sure what to do, it is always best to check with your instructor.


Limited Ask-a-Librarian Coverage June 11-13

Due to a SUNY-wide event, Ask-a-Librarian coverage will be limited between Wed, June 11 and Fri, June 13, 2014.

Wed, June 11 – 9am-7pm

  • Email, Online Form and Phone Service open. Leave a message and we will get back to you ASAP.
  • No Chat

Thurs, June 12 – Closed

  • We will respond to all voicemails, emails and online form submissions on Friday

Fri, June 13 – 9am-5pm

  • Email, Online Form and Phone Service open. Leave a message and we will get back to you ASAP.
  • No Chat

Proquest Downtime June 14, 10PM-6AM

An announcement from Proquest:

On June 14, 2014 ProQuest will make improvements to its internal systems to accommodate a growing number of users and to reduce the need for future downtime. This will take place on Saturday, June 14 at 10:00 PM EDT and lasting for eight (8) hours.

You will not have access to Proquest databases or RefWorks during that 8 hour time period.

We apologize for any inconvenience.

Library Summer Hours Start June 1, 2014

Please be aware that ESC Library and Technology Help Desk will be moving to a summer hours schedule beginning Monday, June 1, 2014. They will be in effect through Monday, September 1, 2014. The new hours of operation are:

Sunday 1 – 7 p.m.
Monday-Thursday 9 a.m. – 7 p.m.
Friday 9 a.m. – 5 p.m.
Saturday: Closed

If the Ask a Librarian service is closed, please use the question form or voicemail to submit your question, and we will answer it first thing when we get back.

Library Hours for Memorial Day Weekend

The college, including the Library, TechInfo Help Desk and Student Information Center will be closed May 24 – 26 in observance of Memorial Day.  We will re-open for normal business hours on Tuesday, May 27 at 9am.

Please leave a message via voicemail, online form or email to ask your library related questions and we will get back to you as soon as we can on Tuesday.

  • Ask A Librarian – 1-518-581-2222
  • Ask A Librarian – 1-800-847-3000 ext. 2222
  • Ask A Librarian –

EBSCOHost Maintenance on Friday May 30

An announcement from EBSCOHost:

On Friday, May 30, 2014, your EBSCOdatabases and services may be intermittently unavailable while we perform network upgrades. The service window is scheduled to begin at 9:00 PM EDT (-04:00 GMT). You may experience intermittent access to EBSCOhost products and services for the duration of the service window, which is scheduled to end at 11:00 PM EDT (-4:00 GMT).

Problems with Library Links – We are working on it!

Library link issues have been brought to our attention and we are working with technicians on fixing the issues.  We apologize for any inconvenience.  If the steps below do not work for you, contact the library with details on what item(s) you are trying to access.

If you are having problems accessing a permanent URL, or permalink, to a library resource OR if you are clicking the LinkSource link to search for full-text in library collections from a library database and getting a login error, that is due to this issue.  If this is the case, here are some options to help you get access to the item you need.

Here are options to help you access these items while we continue to work on repairing the issue: 

If you have a permalink and cannot access it:

  1. Look at the link in your browser window.  It should start with the following:
  2. If you do not see this at the start of your link, you can copy it and paste it to the start of your link and try that OR you can search in library collections for your resource as directed below.

If the item you need is an article, please do the following to locate it: 

  1. Start at the library home page:
  2. Click on “Journal Finder.”
  3. Type in the title of the journal (not the article title) you want (e.g., “Journal of Business Administration”) and click “Search” (note if you have any pop-up blocker software running you may need to disable it to use these features).
  4. If that title is available in full-text format, the results will list the journal, years of available full-text coverage and the hyperlinked name of the database(s) containing articles from that journal.
  5. Click on the name of the database from the results list that contains the year(s) you want.
  6. Then browse the journal by year/volume/issue or search within the publication by author, article title or topic.

If you are looking for an e-book: 

  1. Start at the library home page:
  2. Click on “Books”
  3. Search the entire E-Book Catalog or choose a specific e-book collection within the catalog to search
  4. Search for books by title, author or keywords (e.g., “foster children”)

If you are using LinkSource in a database to search the library for full-text of an article and can’t find it, you can locate it by noting the citation information for the article (the title, the journal it is in, the author, date, volume, etc.).  Take note of the database it says it is available in.  You can then locate the item by doing the following:

  1. Start at the library home page:
  2. Click on “Article Databases”
  3. Scroll through the alphabetical list to find the database you were told the article is available in
  4. Select the database and search for the article there

To find a video when the permalink does not work, do the following:

  1. Make note of the database it says it is in and the title of the video
  2. Go to the library’s home
  3. Click on “Multimedia”
  4. Select the “Video,” tab to view links to collections of each type of resource.
  5. Select the resource your video is located in and search for it directly there.